CompareRenewal.co.uk is operated by Prudent Plus Limited. This policy explains what information may be collected when you visit the site, how it is used, and what happens when you follow a link to a third-party comparison service.
Who is responsible for this website?
Prudent Plus Limited is the organisation responsible for CompareRenewal.co.uk. The company is registered in England and Wales under company number 10104295 and its correspondence address is Booths Hall, Booths Park, Knutsford, Cheshire WA16 8GS.
Prudent Plus Limited is registered with the Information Commissioner's Office under registration number ZB208127. It is also a member of the British Insurance Brokers' Association, membership number 007759.
What information does CompareRenewal collect?
You do not need to create an account to read this website. CompareRenewal does not currently ask you to enter insurance proposal details, payment-card information or identity documents into the site itself.
As with most websites, technical information may be recorded automatically when a page is requested. Depending on the hosting arrangements, this can include your IP address, browser type, device information, the page requested, the date and time of the request, and basic security or error-log information. This information is normally used to keep the website available, diagnose faults, prevent misuse and investigate security incidents.
If you contact Prudent Plus Limited about the website, we may keep the information you provide so that we can deal with the enquiry and keep an appropriate record of the correspondence. Please do not send passwords, full payment-card details or unnecessary copies of identity documents.
Insurance quotation information
CompareRenewal is an information and introduction website. Where a page contains a link to Quotezone, you leave CompareRenewal when you follow that link. The quotation service is provided by Seopa Ltd, trading as Quotezone. Seopa Ltd is authorised and regulated by the Financial Conduct Authority, FRN 313860.
Any information you enter after moving to Quotezone or another external service is collected under that organisation's own privacy notice. That may include personal, vehicle, driving-history and payment information needed to obtain quotations or buy a policy. CompareRenewal does not receive all of the information you enter into a third-party quotation journey simply because you clicked a link from this site.
Why information may be used
Where Prudent Plus Limited processes personal information connected with this website, the reason will depend on the circumstances. Technical logs may be processed because there is a legitimate interest in operating a secure and reliable website. Correspondence may be kept where necessary to answer an enquiry, maintain business records, deal with a complaint or comply with a legal obligation.
If the site is changed in future to include a contact form, newsletter, analytics service or another feature that collects additional information, this policy should be updated to explain the information collected and the relevant lawful basis.
Cookies and similar technologies
CompareRenewal does not currently use advertising or behavioural-tracking cookies of its own. Basic technologies needed for the website to function may still be used by the hosting environment. If analytics, advertising or other non-essential cookie-based services are introduced, the site will need to provide the appropriate information and, where required, a choice before those technologies are used.
Third-party websites reached through CompareRenewal, including quotation and insurer websites, may set their own cookies. Their cookie notices and privacy policies apply once you visit them.
Affiliate and comparison links
Some links are commercial introduction links. Prudent Plus Limited may receive a commission if a policy is purchased after using one of these links. That does not give CompareRenewal access to all the personal information supplied to the insurer, broker or comparison provider.
Links that lead to Quotezone are identified on the site and include a short information popup explaining the relationship between Prudent Plus Limited and Seopa Ltd.
Who may receive information?
Prudent Plus Limited may use reputable service providers where they are needed to host, maintain or secure the website, or to support normal business administration. Those providers should only receive information that is necessary for the service they provide and are expected to handle it appropriately.
Information may also be disclosed where required by law, regulation, a court order, or where disclosure is reasonably necessary to establish, exercise or defend legal rights, investigate suspected fraud, or protect the security of the website.
Insurance quotation information entered on an external comparison or insurer website is shared according to that organisation's own arrangements, not this privacy policy.
How long information is kept
Prudent Plus Limited does not keep personal information for longer than it is reasonably needed for the purpose for which it was collected. Technical logs are normally retained for a limited period determined by operational and security needs. Correspondence and business records may be retained for longer where necessary to deal with an enquiry, complaint, accounting requirement or legal obligation.
Retention periods used by Quotezone, insurers and other external services are set by those organisations and are explained in their own privacy information.
Keeping information secure
Reasonable technical and organisational measures are used to protect information held in connection with the website. No internet service can promise absolute security, so you should avoid sending sensitive information unless it is genuinely needed and you are using the appropriate secure service.
International transfers
Some website or business-service providers may store or process information outside the United Kingdom. Where Prudent Plus Limited is responsible for such a transfer, appropriate safeguards should be used where required by UK data-protection law. External comparison providers and insurers are responsible for explaining any international transfers they make.
Your data-protection rights
Depending on the circumstances, UK data-protection law can give you rights to ask for access to personal information, correction of inaccurate information, erasure, restriction of processing, portability of certain information, and objection to certain types of processing. Not every right applies in every situation.
If your request concerns information entered directly into Quotezone or an insurer's website, it will usually be quicker to contact that organisation because it controls that information. If your request concerns information held by Prudent Plus Limited in connection with CompareRenewal, write to Prudent Plus Limited at the address above and explain what information or correspondence your request relates to.
Complaints
If you are unhappy with the way Prudent Plus Limited has handled personal information, please contact the company first so the matter can be investigated. You also have the right to complain to the Information Commissioner's Office. The ICO provides current contact details and guidance at ico.org.uk.
Children
CompareRenewal is intended for adults looking at insurance renewal information. It is not designed to collect information from children.
External websites
This privacy policy applies to CompareRenewal.co.uk. Links may take you to Quotezone, insurers, regulators or other organisations. Those websites are responsible for their own content, security, cookies and handling of personal information.
Changes to this policy
The policy may be revised if the site, the services linked from it, or the law changes. The version published on this page is the version that applies to the website at the time you read it.